Frequently Asked Questions
ANYGLASS ANYVEHICLE ANYWHERE
Yes, MyCarGlass offers high-quality, complimentary mobile windscreen services, ensuring convenience by serving you at your house or workplace throughout London and surrounding areas including St Albans, Hatfield, Hemel Hempstead, High Wycombe, Amersham, Kingston upon Thames, Esher, Weybridge, Luton, Dunstable, and Watford.
Get an affordable windscreen replacement quote for any car make and model. No glass damage coverage in your insurance? No problem! Our competitive pricing and low-margin approach ensure you save money. Quickly fill out our Quick Quote. for a fast response. For insurance-covered windscreen replacements, we streamline the process. Just use our (Check My Policy )feature, and we'll efficiently liaise with your insurer, without you having to do anything.
The time required before you can safely drive your car following a windscreen replacement typically depends on the adhesive used. We generally recommend waiting at least one hour to allow the adhesive to properly set and ensure maximum safety. This waiting period, known as the 'Safe Drive Away Time,' is crucial for the structural integrity of your windscreen and your safety. Our technicians will provide specific guidance based on the materials and methods used during your windscreen replacement.
At My Car Glass we offer a variety of payment methods for windscreen replacements. You can choose to pay using cash, credit or debit cards, and bank transfers. Additionally, to make it more accessible, we provide a 0% Interest Free Credit the cost is spread over 4 monthly payments. This flexibility ensures that you can select the payment method that best suits your financial preferences and needs.
With over 30 years in the business, we offer a reliable guarantee on all our windscreen, side, and rear window services. If you encounter any leaks or issues with the glass we have fitted, barring circumstances beyond our control, we will address and rectify these problems free of charge. Our three-decade-long experience in the industry not only reflects our expertise but also our steadfast commitment to quality and customer satisfaction. Trust in our experienced technicans to provide you with expert installation and expert after-service support.
Yes, MyCarGlass repairs adhere to and surpass MOT standards, ensuring both compliance and safety for your vehicle in London and the extended service areas.
Repairs are possible in this area, however caution must be expressed if the repair is in the driver's immediate area of vision because it may still fail an MOT.
The driver’s line of sight is centred in the middle of the steering wheel area and typically spans 30cm wide. If the driver’s vision is impaired due to a chip or crack in their eyeline, the damage may be repaired if the diameter does not exceed 10mm. If the damage is more than 10mm, the entire windscreen will need to be replaced. Rely on us for your windscreen repair and replacement needs, where safety and quality are our top priorities
For those with fully comprehensive insurance policies, most insurance companies cover windscreen repairs or without it affecting your no claims bonus. However, should a windscreen replacement be necessary, your insurer might apply an excess charge. In cases where your windscreen is deemed non-repairable, My Car Glass pledges to cover up to 50% of this excess for you. To make things easier, simply fill out this straightforward form, and we'll take care of checking your insurance details on your behalf.
Please complete this simple form and we will check your insurance for you.
After a windscreen chip repair, the wait time before you can safely drive your car is minimal. Typically, you only need to wait about 30 minutes. This duration allows the resin used in the chip repair process to fully cure and bond, ensuring the integrity and strength of your windscreen. Our quick and efficient chip repair service means you'll be back on the road safely in no time. Trust in our expertise for fast, reliable windscreen chip repairs, where your safety and convenience are our top priorities
The durability of a windscreen chip repair is significant. We use advanced resin materials that, once cured, restore the strength of your windscreen to stronger than it's original condition. This repair process not only ensures the structural integrity of the windscreen but also prevents the chip from spreading further. You can trust that our windscreen chip repairs are conducted by the best technicians in the country, enhancing your vehicle's overall safety and maintaining clear visibility. Our commitment to using high-quality materials and techniques guarantees a strong, lasting repair.
The windscreen repairs carried out by My Car Glass are designed to be permanent. Our expert technicians use state-of-the-art resin materials that effectively bond with your windscreen, restoring its structural integrity to as close to its original state as possible. Once the repair is complete, the treated area not only regains its strength but also prevents the damage from spreading.
Absolutely! If your insurance policy doesn't include 'glass cover', My Car Glass is here to assist you with a highly competitive quote for both windscreen replacement and repair. Our focus is on providing affordable, high-quality solutions to meet your needs, regardless of your insurance coverage. Contact us for a quote, and experience our commitment to offering cost-effective, reliable windscreen services that don’t compromise on quality. Or fill our Quick Quote Form.
Yes My Car Glass can replace your door glass on any car, van or truck
Our latest software will identify the correct glass eliminating any guesswork.
We can come to your home or workplace to replace the damaged glass.
My Car Glass is fully equipped to replace smashed heated rear windows. Our skilled, experienced technicians are experts in handling the specific requirements of heated rear window replacements, making sure that your vehicle regains both its functionality and safety. We use high-quality glass that integrates seamlessly with your car's heating system, restoring it to its original state. Trust My Car Glass for proficient and reliable replacements of specialised car glass, including heated rear windows
Yes, we do. At My Car Glass, we understand the importance of a stress-free process when it comes to insurance claims for vehicle glass. If you have fully comprehensive car insurance, it typically includes coverage for vehicle glass. We assist in navigating the claim process with your insurance company, ensuring a smooth and efficient experience. Our team is adept at handling the necessary paperwork and coordination, making your windscreen or vehicle glass repair or replacement as seamless as possible.
All you need for an insurance claim for your vehicle's glass service with My Car Glass, is a copy of your Certificate of Motor Insurance. That's it. Simply present this to our technician. Or simply fill our online insurance form and we will do the rest.
No. Depending on your policy cover My Car Glass will take an glass excess from you.
and invoice the remainder to your insurance company.
However My Car Glass can contribute towards your excess saving you uo to 50% of your excess.
No, you don’t need to worry about contacting your insurance company. My Car Glass takes care of this for you. We will communicate with your insurance company on your behalf, ensuring a smooth and hassle-free process for your glass service claim.
MyCarGlass provides comprehensive windscreen repair and replacement services across all London regions and nearby areas, including Central, South, North, East, and West London, as well as the aforementioned surrounding towns and counties.
The decision between windscreen repair or replacement is based on the damage's size, location, and severity, in compliance with the established windscreen repair standards in London and nearby regions.
Yes, MyCarGlass provides emergency services for urgent windscreen damage, focusing on quick resolution to safely get your vehicle back on the road in London and the surrounding regions.
